Email Delivery Issues

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted May 11, 2026 - 15:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 08, 2026 - 09:24 UTC

Investigating

We are again investigating reports of degraded performance affecting email delivery. Clients may experience delays receiving emails related to account activation, withdrawals, security actions, and other automated notifications.
Posted May 07, 2026 - 10:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 06, 2026 - 05:55 UTC

Investigating

We are currently investigating reports of degraded performance affecting email delivery. Clients may experience delays receiving emails related to account activation, withdrawals, security actions, and other automated notifications.
Posted May 06, 2026 - 04:51 UTC
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